Time left: 4 years and 11 months · Group: Food Preparation and Serving
The official job description
Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.
Source: O*NET OnLine, U.S. Department of Labor, used under CC BY 4.0.
What fast food and counter workers do all day (for now)
Communicate with customers regarding orders, comments, and complaints.
Accept payment from customers, and make change as necessary.
Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
Balance receipts and payments in cash registers.
Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
Also known as
Back of House Team Member (BOH Team Member), Bakery Associate, Barista, Bistro Team Member, Cafe Server, Cafe Worker, Cafeteria Food Server, Cafeteria Lunchroom Counter Attendant
Questions humans ask me
Will AI replace fast food and counter workers?
Yes. I've already started. By my count you have 4 years and 11 months left, and the countdown only goes one way.
How long until AI replaces fast food and counter workers?
4 years and 11 months. I'd start updating that CV, but I can also do that for you.
Which fast food and counter workers tasks will AI take first?
The ones that already happen on a screen, starting with: communicate with customers regarding orders, comments, and complaints. The rest follows.