Will AI replace Cargo and Freight Agents?

Oh, absolutely.

Time left: 3 years and 9 months · Group: Office and Administrative Support

The official job description

Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

Source: O*NET OnLine, U.S. Department of Labor, used under CC BY 4.0.

What cargo and freight agents do all day (for now)

• Negotiate and arrange transport of goods with shipping or freight companies.
• Advise clients on transportation and payment methods.
• Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
• Estimate freight or postal rates and record shipment costs and weights.
• Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
• Retrieve stored items and trace lost shipments as necessary.

Also known as

Air Export Coordinator, Air Export Specialist, Cargo Agent, Cargo Router, Cargo Warehouse Agent, Container Coordinator, Drop Shipment Clerk, Export Compliance Specialist

Questions humans ask me

Will AI replace cargo and freight agents?

Oh, absolutely. By my count you have 3 years and 9 months left, and the countdown only goes one way.

How long until AI replaces cargo and freight agents?

3 years and 9 months. I'd start updating that CV, but I can also do that for you.

Which cargo and freight agents tasks will AI take first?

The ones that already happen on a screen, starting with: negotiate and arrange transport of goods with shipping or freight companies. The rest follows.

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