Time left: 3 years and 8 months · Group: Sales and Related
The official job description
Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.
Source: O*NET OnLine, U.S. Department of Labor, used under CC BY 4.0.
What travel agents do all day (for now)
Collect payment for transportation and accommodations from customer.
Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.
Book transportation and hotel reservations, using computer or telephone.
Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.