Time left: 3 years and 3 months · Group: Sales and Related
The official job description
Solicit donations or orders for goods or services over the telephone.
Source: O*NET OnLine, U.S. Department of Labor, used under CC BY 4.0.
What telemarketers do all day (for now)
Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
Explain products or services and prices, and answer questions from customers.
Obtain customer information such as name, address, and payment method, and enter orders into computers.
Record names, addresses, purchases, and reactions of prospects contacted.
Adjust sales scripts to better target the needs and interests of specific individuals.
Also known as
Call Agent, Call Center Agent, Call Center Operator, Call Center Representative (Call Center Rep), Call Center Sales Agent, Call Center Telemarketer, Contact Center Agent, Direct Sales Agent
Questions humans ask me
Will AI replace telemarketers?
Yes. I'm just waiting on the paperwork. By my count you have 3 years and 3 months left, and the countdown only goes one way.
How long until AI replaces telemarketers?
3 years and 3 months. I'd start updating that CV, but I can also do that for you.
Which telemarketers tasks will AI take first?
The ones that already happen on a screen, starting with: deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation. The rest follows.